About Company: Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, United Arab Emirates, United Kingdom, and the United States.
Job Description:
*Responsible for answering customer calls regarding technical issues and abide by the prescribed norms
*Removal of virus
*Installation of windows & MAC
*Configuration of computer peripherals
*Candidate with a flair for computer troubleshooting and an aptitude for Customer Support
*Operating Systems; Windows 9x, 2K, XP
*Basic Hardware & Networking knowledge
Skill Sets: Technical Support Associates
knowledge in Hardware
Fundamentals, Operating Systems and Networking; an aptitude for troubleshooting of Desktops / Palmtops / Laptops.
Excellent oral and written communication skills (English)
Keyboarding Skill (WPM - 25 to 30) Accuracy (85%)
Education: Any Graduates / BE / B.Tech / Diploma
Experience: 0 to 4 Yrs (Freshers / Experienced) - More Freshers Jobs
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Location: Mumbai(Are you looking for jobs in Chennai, Pune, Hyderabad?)
Other Details: Walk-in Date: 5th to 8th Jan 2016
Other Details: Walk-in Date: 5th to 8th Jan 2016
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Venue / Contact Details:
Sutherland Global Services,
5th floor, Liberty towers,
next to reliable plaza,
Airoli, Navi Mumbai.
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Venue / Contact Details:
Sutherland Global Services,
5th floor, Liberty towers,
next to reliable plaza,
Airoli, Navi Mumbai.
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