About Mphasis Mphasis is an IT services company based in Bangalore, India. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. www.prepareinterview.com Job Details / Roles Technical Support Process (Voice Process) Education Qualification Any Graduates Years of Experience Freshers (0 to 5 Years) Job Skills Required -Excellent Verbal and Written communication skills -Willing to work in Rotational shifts -Handling inbound calls, emails, chat and web tickets within defined SLAs -Remote desktop troubleshooting -Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP Company Benefits Pick up and Drop Global Standards work environment Proper Desk job Performance linked incent...