Freshers Walkin Drive at Accenture - On 16th Apr 2016


Company Name: Accenture

About Company: Accenture is a multinational management consulting, technology services, and outsourcing company. Its incorporated headquarters have been in Dublin, Ireland since September 1, 2009.

Job Description:
  • Provide customer and technical support to customers through chat and email requests.
  • Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures.
  • Field inquiries across all of top mobile devices and Play Store products, including apps, movies, magazines, books, music, Android, Chrome OS, Nexus, and Chrome hardware.
  • Retain ownership of all cases throughout the resolution process.
  • Communicate bug fixes and new product enhancements to customers.
  • Report enhancement requests received from customer regarding hardware, application, or Documentation.
Skill Sets:  Technical Support

*Openness to work flexible hours as required, including night shifts and holidays
*Excellent customer service skills, as previously demonstrated
*Excellent verbal, written, and interpersonal communication skills in English
*Ability to troubleshoot and resolve technical problems individually or in a team environment
*Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go above and beyond to provide magical support
*Ability to manage multiple tasks and priorities including good time management skills
*Extremely technically savvy
*Ability to type 30 words per minute

Education:  Any Graduates / BE / B.Tech / Any Postgraduates

Experience:  0 to 3 Yrs (Freshers)  - More Freshers Jobs

Location: Hyderabad (Are you looking for jobs in Pune,  BangaloreMumbai , Delhi NCR?)

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Other Details    Walk-in Date:  16th Apr 2016, Time: 10 AM to 3 PM

** Submit Your Resume**

Venue / Contact Details:
Accenture Services Pvt Ltd.,
Building No 1A,
6th Floor Raheja Mindspace,

Interested and Eligible Candiates can Directly Walk-in to above Mentioned Address.
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