Job Description : Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem
Mandatory Skills :
# Understanding of Operating Systems
# Browser Support - Internet Explorer
# Strong computer skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent
Eligibility Criteria :
# Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
# Fluent Communication
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
Work Location: Bangalore, Hyderabad
Interview Locations:
Bangalore: Manyata Embassy Business Park, G2 Block, Near Hebbal, Outer Ring Road, Nagawara, Bangalore
Kolkata: Millenium City, Salt Lake Sector 5, Kolkata
How to Apply:
Note: If selected you have to join prior to Dec 31, 2014
Most of the resumes are rejected because they did not sent thier resume without the proper subject line as requested.
If you have the above skills and Experience (0 to 2 Years), send your updated resume to bhdamoda@in.ibm.com with subject line in the below format.
IMPORTANT NOTE: Fluency in English is MUST. If you don't have fluency, Click here.
<job code>-<Experience>-<Current Company>-<City willing to work (Hyd/Bang)>-<Able to join before Dec 31, 2014 (Yes/No)>
(e.g. 1) GTS-0670975 - Fresher - Not working - Hyd - Yes
(e.g. 2) GTS-0670975 - 1.5 Years - TCS - Bang - No
Once your profile is filtered, we will send you the referral details and venue.
The emails with resume and above formatted subject line ONLY taken into consideration for referral.
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