Skill Sets: | Service Desk(3 – 6 Yrs): Strong written and verbal communication skills, 3+ years of experience in Voice Based Process, ITIL Foundation Certification, Knowledge of working in Windows Environment & Exposure to Desktop, Laptop, Printer, troubleshooting, Networking, LAN, Wireless, VPN, Dial Up; End User Computing(4 – 6 Yrs):Strong written and verbal communication skills, 4 to 6 years of experience in Voice Based Process, ITIL Foundation Certification, Knowledge of working in Windows Environment, Exposure to EUC skills , Desktop, Laptop, Printer troubleshooting, Networking, LAN, Wireless, VPN, Dial Up & Experience on Networking and Technical trouble shooting.
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