Company Name: Amazon About Company: Amazon, Inc. is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States. Job Description: *Demonstrates effective, clear and professional written and oral communication. *Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues. *Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. *Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. *Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. *Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. *Actively s...