Mindtree Off Campus for Fresher Junior Engineers On 20 January 2017



About Company
Mindtree

Job Details / Role
Be responsible for queue monitoring and acknowledging tickets.
Assigning tickets to next level of engineers as per the category of tickets
Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
Incident management and client handling skills.
Support on call, ready to work in any shift as per the project need from any Mindtree location.
Basic application support knowledge
Excellent written and oral communication
Ability to work independently, be adaptable to change and varied working hours
Ready for 24/7 support, rotational shifts
Ability to take quick decisions, like when to escalate a ticket to next level
Ability to comprehend the issue and act with swiftness
Individual must be flexible to work for extended hours, if required.

Education Qualification
- BE/BTech (CS, IT, ECE, EEE, Telecom, Instrumentation)
- 60% and above in Xth/ XIIth and graduation aggregate

Years of Experience
Freshers

Skills Required
- Basic IT related technical terms like memory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage

Work Location
Bangalore, Chennai, Hyderabad

Interview Location
Bangalore, Chennai, Hyderabad

Date of Interview
20th Jan 2017

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