Company Name: Amazon
About Company: Amazon, Inc. is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States.
Seller Support Associate:
Summary of Responsibilities
*Demonstrates effective, clear and professional written and oral communication.
*Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
*Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
*Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
*Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
*Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
*Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
*Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Education: Any Graduates, BE, B.Tech, B.Sc, B.Com, M.Com
Experience: 0 to 5 Yrs (Freshers / Experienced) - More Freshers Jobs
Venue / Contact Details:Amazon
Orion Building, GF,
8th, 9th, 10th & 11th Floor
Bagmane Constellation Business Park,
K.R. Puram- Marathalli Ring Road,
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