Company Name: Amazon
About Company: Amazon, Inc. is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States.
Job Description:
*Demonstrates effective, clear and professional written and oral communication.
*Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
*Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
*Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
*Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
*Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
*Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
*Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Skill Sets: Seller Support
*Demonstrated desire to expand skills into new areas.
*Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
*Business acumen in areas of e-commerce and retail is advantageous
*Process improvement awareness and experience
*Enthusiasm and strong self-motivation.
*Strong prioritization and time management skills, with a high degree of flexibility.
*Ability to embrace constant change with flexibility and good grace.
*Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
*Demonstrates effective communication, composure, and professional attitude
*Exemplary performance record, particularly with regard to quality & productivity
(Note: BE / B.Tech and any Post Graduate other than MBA need to have at least 6 months relevant experience)
Experience: 0 to 4 Yrs (Freshers / Experienced) - More Freshers Jobs
Latest Amazon Placement Papers for Freshers
Latest Amazon Jobs
You may like this ....Hexaware Walkin Drive for Software Engineers On 27th Aug 2016
You may like this ....Hexaware Walkin Drive for Software Engineers On 27th Aug 2016
Other Details Walk-in Date: 27th & 28th Aug 2016, Time: 9 AM
D-29, Institutional Area,
Janakpuri, New Delhi.
Venue / Contact Details:
Institute Of Information Technology & Management,D-29, Institutional Area,
Janakpuri, New Delhi.
NOTE: Don't forget to Register Here for Regular Updates about the job applied & New Jobs.
Do you "Like" prepareinterview.com? Could you "Like" us in our Facebook page?
Wipro Walkin Drive for Freshers - Multiple Openings On 29th Aug to 2nd Sep 2016
CTS, TCS, HCL & Many Top 10 Walkin Freshers - Across India
CGI Freshers Off Campus : Software Engineer : On 26th Aug 2016
TCS Freshers Walkin Event - Trainee On 25th & 26th Aug 2016
Freshers Walkin Interview at Aricent : Trainee : On 27th Aug 2016
Comments
Post a Comment