Company Name: Vodafone
*Responsible for solving HR queries or providing guidance on processes/policies/HR systems.
*Act as the first point of contact for all employees providing first class HR advice on all matters of HR especially focusing on policy and process queries received through e-mail, and ensure specific individual and team service level agreements are reached.
*Will need to assess queries and apply judgment and outline policy according to each situation. Using the predetermined Query and Case Management Process,
*He / She need to refer specialist queries to the relevant contact in each Centre of Expertise or Third Party, at the appropriate time.
*Will need to assess queries and apply judgment and outline policy according to each situation. Using the predetermined Query and Case Management Process, He/ She need to refer specialist queries to the relevant contact in each Centre of Expertise or Third Party, at the appropriate time.
*To ensure the service is constantly improving, Provide regular feedback on frequently asked queries, volume or queries and suggestions for improvements in process and communications.
*Able to liaise effectively with customers, produce high standard of written communication and provide succinct and clear information verbally.
Skill Sets: HR
*Good communication skills (written & verbal)
Education: MBA HR
Location: Pune (Are you looking for jobs in Mumbai, Bangalore, Hyderabad?)
Other Details Walk-in Date: 28th July 2016, Time: 10 AM to 12 PM
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Venue / Contact Details:
Vodafone Shared Services India
Wing A, Survey No.197,
Interested and Eligible Candiates can Directly Walk-in to above Mentioned Address.
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