About Company
Genpact
Job Details / Role
- 24 X 7 Shifts Including Night Shifts
- To respond inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document and add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
Education Qualification
Any Graduates
Years of Experience
0 - 3 Years
Work Location
Uppal / Pocharam
Interview Location
Hyderabad
Date of Interview
12th Jan 2017
Venue / Contact Information
14-45,
IDA Uppal, Habsiguda,
Hyderabad,
Telangana 500016
[Landmark : Beside hero show room.]
Note
2 Interview Rounds
Please carry 2 copies of your Resume, photograph and Government ID Proof
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