Mindtree Off Campus for Freshers for Junior Software Engineer

About Company
Mindtree’s wide range of services ensures that the customer is able to concentrate on their core business while Mindtree manages their IT Infrastructure and provide support services to the customer’s customer. We provide round the clock services to deliver required information and reduce downtime to their IT Infrastructure by leveraging our ability to apply the appropriate standards and governance like ITIL/ITSM, ISO.

Mindtree’s IMTS business has carried out successful engagements with several clients providing value added services under the Network, Security and Database & Enterprise Product sub practices. Mindtree’s IMTS business has significantly invested in setting up best-in-class NOC, Voice Gateway and Lab environment to enable high quality remote Infrastructure management.

Job Details / Role
Junior Engineer

Education Qualification
BE/BTech (CS, IT, ECE, EEE, Telecom, Instrumentation)

Years of Experience
Freshers 2016 Passout

Skills Required
- Understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage
- Problem solving skills and learning attitude

Detailed Job Roles
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project need from any Mindtree location.
- Basic application support knowledge
- Excellent written and oral communication
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.

Work Location
Bangalore,Chennai,Hyderabad

Interview Location
Bangalore,Chennai,Hyderabad

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Date of Interview
23rd Dec 2016

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