Accenture Walkin Interview from 6th December to 10th December

About Company
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world's largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Job Details / Role
- Provide technical support & customer service to customers through Email and Chat requests
- Independently identify, troubleshoot, document, categorize and replicate customer problems
- Process warranty and replacement requests for products.
- Communicate bug fixes and new product enhancements to customers
- Report enhancement requests received from customer regarding hardware or application

Education Qualification
Any Graduates

Years of Experience
1 to 4 years

Skills Required
- e-commerce, consumer electronics, wireless networking, electronics repair, software/OS troubleshooting etc.)
- Openness to work flexible hours as required, including night shifts and holidays
- Excellent customer service skills, as previously demonstrated
- Excellent verbal, Written, and interpersonal communication skills in English
- Ability to troubleshoot and resolve technical problems individually or in a team environment
- Ability to demonstrate customer empathy, excellent customer diplomacy skills and problem ownership - go above and beyond to provide magical support
- Should be a Graduate & have all original mark sheets & certificates and not pursuing any course

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Work Location
Hyderabad

Interview Location
Hyderabad

Date of Interview
6th December to 10th December

Venue / Contact Information
Accenture,
Mantri Cosmos, ISB Road,
Financial District,
Hyderabad - 500032
[Landmark: Opposite ICICI Bank, Near Kapil Towers]

Please make sure to carry the below items:
1) Education (Originals + Photocopies)
2) Experience (Previous and Current Organization)
3) Photo ID Proof, Pan Card (Original and Photocopies)
4) Updated, Printed copy of resume & 1 PP size Photo
5) Printed copy of this email