About Company: HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India.
Job Description: Technical Support Process
*To answer enquiries on chat in a polite and professional manner
*Provide customers with product and service information
*Respond to customer inquiries
*Handle and resolve customer complaints
*Identify and escalate priority issues
*Complete call& transaction logs
*Capture customer data accurately
*Without standing arrears
*Provide customers with product and service information
*Respond to customer inquiries
*Handle and resolve customer complaints
*Identify and escalate priority issues
*Complete call& transaction logs
*Capture customer data accurately
*Without standing arrears
Skill Sets:
*Basic customer service skills
*Basic computer skills
*Good communication skills (Written & spoken)
*Good typing / keyboard handling skills
Rounds of Interview:
*Intitial screening
*Written Test
*Typing Test
*Operations Round
*HR Discussion
*Basic customer service skills
*Basic computer skills
*Good communication skills (Written & spoken)
*Good typing / keyboard handling skills
Rounds of Interview:
*Intitial screening
*Written Test
*Typing Test
*Operations Round
*HR Discussion
Education: Any Graduates
Experience: 0 to 1 Yrs (Freshers) - More Freshers Jobs
Location: Chennai(Are you looking for jobs in Pune, Hyderabad, Bangalore ?)
Latest HCL Jobs
You may like this .....Tech Mahindra Freshers Walkin - Multiple Openings On 13th May 2016
Other Details Walk-in Date: 13th to 15th May 2016, Time: 10 AM
** Submit Your Resume**
Venue / Contact Details:
Experience: 0 to 1 Yrs (Freshers) - More Freshers Jobs
Location: Chennai(Are you looking for jobs in Pune, Hyderabad, Bangalore ?)
Latest HCL Jobs
You may like this .....Tech Mahindra Freshers Walkin - Multiple Openings On 13th May 2016
Other Details Walk-in Date: 13th to 15th May 2016, Time: 10 AM
** Submit Your Resume**
Venue / Contact Details:
HCL Technologies ltd,
No.107 & 108, WSS Towers,
Harris Road, Mount Road,
Chennai.
No.107 & 108, WSS Towers,
Harris Road, Mount Road,
Chennai.
Interested and Eligible Candiates can Directly Walk-in to above Mentioned Address.
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