eClerx Pool Campus for Freshers - On 22nd Apr 2016

Company Name:  eClerx

Job Description: eClerx Pool Campus for Freshers - On 22nd Apr 2016 for Haryana location.

Skill Sets:  Junior Analyst / Analyst
Job Description for B.Tech / BCA: Non-Voice
*Monitor the customer interactions
*Analyze the customer accounts
*Verifying the customer accounts as per the data available
*Assisting the regular and routine customer queries regarding Products and services of the client via Chat
*Ensure that appropriate steps were taken to resolve customer’s problems and providing feedback accordingly
*Basic Knowledge of Hardware (modems , Routers and Troubleshooting)

Essential Skill Set Required:
*Ability to quickly and efficiently assimilate process knowledge
*Must be reliable in terms of attendance and timing
*Exhibit patience and ability to explain/help team members
*Good team player with analytical skills and high energy levels
*Excellent communication and interpersonal skills
*Professional in conduct/behavior, appearance, and communication

Job Description MBA / BBA / B.Com: Voice
*Reading Operator comments
*Checking service status of account in diagnostic tools
*Understanding of web technologies and cable setup
*Troubleshooting of technical issues related to modems & Routers
*Effective communication and close looping with client in case of observation
*Updating status in internal as well as client tools
*Basic Knowledge of Hardware (Modems , Routers and Troubleshooting)

Essential Skill Set Required
*Ability to quickly and efficiently assimilate process knowledge
*Must be reliable in terms of attendance and timing
*Exhibit patience and ability to explain/help team members
*Good team player with analytical skills and high energy levels
*Excellent communication and interpersonal skills
*Professional in conduct/behavior, appearance, and communication

Education:   B.Tech / BBA / BCA / BA / B.Com / MBA

Experience: Freshers (2016 Batch) - More Freshers Jobs

Location: Haryana (Are you looking for jobs in Chennai, Mumbai, Bangalore?)

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Other Details Walk-in Date: 22nd Apr 2016, Time: 9.30 AM

** Submit Your Resume**

Venue / Contact Details:

APIIT SD INDIA,
Near Toll Plaza Panipat,
Haryana.

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