Microland Limited Walk-in Drive for Freshers / Experienced - On 5th April 2014

Job Description:   Microland Limited Walk-in Drive for Freshers / Experienced - On 5th April 2014 for Gurgaon location. Apply on or before Saturday, April 05, 2014

Skill Sets:
Technical Support Engineer / Service Desk: Experience Level: (1 to 3 Yrs)

* Logging Tickets (Incident / Service Request / Information Query) for
   every user interaction handled
*Route/Assign tickets to the appropriate support group, if necessary.

Helpdesk / Revalidation (Non Technical): Experience Level: Fresher 0.6 Months

*Good Communication Skills / Excellent Communication Skills
*Good Technical Knowledge.
*Will act as the SPOC to the users for all IT related requirements.
*will be able to Log the calls, assign it to engineers, track it till closure, and update the user
*Escalate as per the escalation chart, follow up with vendor
*Prepare MIS report.

 Education:           Any Graduates

Experience:          0 to 3 Yrs (Freshers / Experienced)

Location:              Gurgaon

Job Last Date:      Saturday, April 05, 2014

Other Details:      Walk-in Date: 5th April 2014, Time: 9 AM to 1 PM
   **Submit Your Resume                       
Address:               Microland Limited, Ground Floor, No. 6 & 7 Palm Court, Sector 14,
                               20/4 Sukrali Chowk, Opp. Huda Park Gurgaon.