About Company: Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services.
*Daily Managing of All Distressed Orders Assigned.
*Managing the Emails from Customers /Sales & other Internal Dell teams
*Manage the SLAs of EMAIL queue.
*Be the point of contact (POC) for managing/driving open/multiple contact queries for Sales/Carriers.
*Meet GDST targets Of Conversions / Quality & SLA & other Performance Goals communicated by *Management from time to time
*Attempt to clear work queues every hour/day and ensure they are at 0 at the end of the shift
*Ensure on time attendance and no NCNS
*Ensure 100% compliance with agreed P & P
*Identify Opportunity areas of Improvement and Drive BE Projects
Skill Sets: Order Management Associate
*Should have excellent communication skills in English.
Education: Any Graduates (B.Tech / M.Tech / MCA are not eligible)
Experience: 0 to 1 Yrs Freshers (2015 Batch) - More Freshers Jobs
Location: Hyderabad (Are you looking for jobs in Chennai, Mumbai, Bangalore?)
You may like this .....Tech Mahindra Walkin Drive for Freshers - On 2nd & 3rd May 2016
Other Details Walk-in Date: 2nd to 6th May 2016, Time: 12 PM
** Submit Your Resume**
Venue / Contact Details:
Opp Deloitte, Hitech City
Plot No 42, Madhapur,
Interested and Eligible Candiates can Directly Walk-in to above Mentioned Address.
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