Company Name: Capgemini
About Company: Cap Gemini S.A. is a French multinational management consulting corporation headquartered in Paris, France. It is one of the world's largest consulting, technology and outsourcing companies with 180,000 employees in over 40 countries.
Job Description:
- Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
- To take ownership of user problems and be proactive when dealing with user issues.
- To log all calls on the call logging system.
- Respond to enquiries from clients and help them resolve and hardware or software problems.
- Maintain a log of any software or hardware problems detected.
- Support users in the use of Computer equipment by providing necessary training and advice.
- To allocate more complex calls to the relevant IT Support member.
- To arrange for external technical support where problems cannot be resolved in house.
- Resource should have excellent communication skills.
- Should be willing to learn under pressure situations.
- Team Player, high in confidence.
Education: BE / B.Tech / MCA
Experience: 0 to 4 Yrs (Freshers ) - More Freshers Jobs
Location: Noida (Are you looking for jobs in Chennai, Mumbai, Bangalore?)
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Other Details Walk-in Date: 12th Mar 2016, Time: 9 AM to 1 PM
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Venue / Contact Details:
Capgemini (earlier IGATE),
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ),
Landmark near Sector-82,
Noida.
Interested and Eligible Candiates can Directly Walk-in to above Mentioned Address.
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Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ),
Landmark near Sector-82,
Noida.
Interested and Eligible Candiates can Directly Walk-in to above Mentioned Address.
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