About Company: HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India.
Job Description: Data Analyst Non Voice
*Complaint Management.
*Solving Customer queries.
*Using process knowledge in replying to customers.
*Maintaining quality standards.
*Effectively meeting the SLA parameters as set.
*Generating Purchase orders and editing the same to suite internal/customer requirements.
*Managing and updating customer and client database.
Skill Sets:
-Fluency in English.
- Good Analytical and Interpretation Skills
-Typing speed - 20 wpm with 90% accuracy.
-Good written and verbal communication skills / multilingual skills.
Essential Requirement:
*Good written and Oral communication skills
*Solving Customer queries.
*Using process knowledge in replying to customers.
*Maintaining quality standards.
*Effectively meeting the SLA parameters as set.
*Generating Purchase orders and editing the same to suite internal/customer requirements.
*Managing and updating customer and client database.
Skill Sets:
-Fluency in English.
- Good Analytical and Interpretation Skills
-Typing speed - 20 wpm with 90% accuracy.
-Good written and verbal communication skills / multilingual skills.
Essential Requirement:
*Good written and Oral communication skills
Education: Any Graduates
Experience: 0 to 2 Yrs (Freshers) - More Freshers Jobs
Location: Chennai(Are you looking for jobs in Pune, Hyderabad, Bangalore ?)
Latest HCL Jobs
You may like this .....Accenture Mega Walk-in Interview - On 9th Feb 2016
Other Details Walk-in Date: 9th Feb 2016, Time: 10 AM to 3 PM
** Submit Your Resume**
Venue / Contact Details:
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Experience: 0 to 2 Yrs (Freshers) - More Freshers Jobs
Location: Chennai(Are you looking for jobs in Pune, Hyderabad, Bangalore ?)
Latest HCL Jobs
You may like this .....Accenture Mega Walk-in Interview - On 9th Feb 2016
Other Details Walk-in Date: 9th Feb 2016, Time: 10 AM to 3 PM
** Submit Your Resume**
Venue / Contact Details:
HCL Technologies Ltd,
Business Services,
WSS Towers, 1st Floor,
No. 106 & 108,
Harris Road, Langs Garden Road,
Landmark - Near Casino Theatre
Chennai.
Business Services,
WSS Towers, 1st Floor,
No. 106 & 108,
Harris Road, Langs Garden Road,
Landmark - Near Casino Theatre
Chennai.
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