Tech Mahindra is Organizing Drive for Freshers - Entry Level On 8th & 9th Jan 2016

Tech Mahindra

About Company:   Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to the telecommunications industry.

Job Description:  "Customer Support Executive" for "Non-Voice process"
  1. Handle customer queries & complaints that come through email
  2. Depending on the nature of email provide appropriate response
  3. Assist customers with the accurate information/resolution via email
  4. Reach out to customers with critical issue and ensure closure
  5. Ensure customer retention by converting disgruntled customers to potential users of the service in future
Skill Sets: 
  1. Excellent written communication
  2. Skilled enough to understand written query to provide resolution.
  3. Retain customers by providing quality service.
  4. Identify and escalate priority customer concerns.
  5. Basic computer knowledge.
Education:    Any Graduates / BE / B.Tech / B.Sc / BCA

Experience:    0 to 1 Yrs (Freshers) - More Freshers Jobs

Location:     Noida(Are you looking for jobs in ChennaiMumbaiPuneHyderabad?)

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Other Details       Walk-in Date: 8th & 9th Jan 2016, Time:  10 AM to 3 PM

** Submit Your Resume**

Venue / Contact Details:
Tech Mahindra
A-7, Sec-64,

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