About Company: Genpact Limited is a multinational business process outsourcing and information technology services company, domiciled in Bermuda with executive headquarters in New York.
Job Description: Genpact Spot Offers for Freshers - On 15th to 17th Dec 2015 for Gurgaon location.
Skill Sets: Semi Technical Voice Process
*Technical Knowledge 0f (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
*Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
*The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
Roles and Responsibility:
- Answer inbound calls from customers regarding electronic products related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills - Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally.
Experience: 0 to 5 Yrs (Freshers / Experienced) - More Freshers Jobs
Location: Gurgaon (Are you looking for jobs in Chennai, Mumbai, Pune, Hyderabad?)
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Other Details Walk-in Date: 15th to 17th Dec 2015, Time: 11 AM to 2 PM
** Submit Your Resume**
Venue / Contact Details:
Genpact 22 A,
sector 18, Udyog vihar,
Gurgaon.
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