About Company: Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services.
Job Description: Tech Support / Customer Service( Voice)
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
*Should have Impeccable communication skills
*Should be a Immediate joiner
Education: BE / B.Tech / Any Graduates
Experience: 0 to 5 Yrs (Freshers / Experienced) - More Freshers Jobs
Location: Hyderabad (Are you looking for jobs in Bangalore, Mumbai, Pune ?)
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Other Details Walk-in Date: 28th Dec to 2nd Jan 2016, Time: 11 AM to 3 PM
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