Unisys Corporation is an American global information technology company based in Blue Bell, Pennsylvania, that provides a portfolio of IT services, software, and technology.
Job Designation: Support Engineer
Job Location: Hyderabad
Salary: Best in industry + Incentives
# Incentives (Transport + Shift Allowances + Medical + Higher Education Fee)
Experience: 2012, 2013, 2014 Batch Graduates,
Education Qualification: BE/BTECH, BA, BSC, BCOM, MBA, MCA
Role Purpose of Service Desk Engineer:
- To act as a single point of contact (SPOC) for all IT Customers.
- To maximize service availability
- To restore service whenever possible.
- To provide desk-side services, desktop management and device lifecycle management and provide business systems support.
- Maintain Hosted client services for extended application and client access.
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering Typically provides technical support for Internal and External customers.
- Escalates complex problems to higher level of expertise within organization.
- Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
Core Competencies:
· Communication skills – written and verbal
· Ability to work in a pressurized environment and able to deliver against a tight timescale.
· Act Independently and be self motivated
· Excellent Problem Solving and Customer Service Skills
· Drive for results
· Attention to Detail
· Customer Focus
Off-Campus Date: 03rd September- 2014
Time: 9 AM to 12.30 PM
Walk in Venue:
RRS College of Engineering and Technology, [www.rrscet.edu.in]
Muthangi, Pathancheru,
Hyderabad – 502 319
Contact Person: Aqhil Syed
**Click Here to Submit Your Resume
Selection Process:
1. Screening Rounds
2. Aptitude Test
3. Technical, Operations & HR Roun
Documents Required: Two copies of resume, one passport size photograph
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