Hyderabad Off-Campus Drive For Freshers : BE/ BTech/ MCA/ BA/ BSc/ BCom/ MBA – 2012, 2013, 2014 Batches - PrepareInterview.com

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Saturday, August 30, 2014

Hyderabad Off-Campus Drive For Freshers : BE/ BTech/ MCA/ BA/ BSc/ BCom/ MBA – 2012, 2013, 2014 Batches

About Company:
Unisys Corporation is an American global information technology company based in Blue Bell, Pennsylvania, that provides a portfolio of IT services, software, and technology.

Job Designation: Support Engineer

Job Location: Hyderabad

Salary:  Best in industry + Incentives
# Incentives (Transport + Shift Allowances + Medical + Higher Education Fee)

Experience: 2012, 2013, 2014 Batch Graduates,

Education Qualification: BE/BTECH, BA, BSC, BCOM, MBA, MCA

Role Purpose of Service Desk Engineer:
  • To act as a single point of contact (SPOC) for all IT Customers.
  • To maximize service availability
  • To restore service whenever possible.
  • To provide desk-side services, desktop management and device lifecycle management and provide business systems support.
  • Maintain Hosted client services for extended application and client access.
Key Responsibilities/Outcomes:
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering Typically provides technical support for Internal and External customers.
  • Escalates complex problems to higher level of expertise within organization.
  • Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Core Competencies:
·          Communication skills – written and verbal
·          Ability to work in a pressurized environment and able to deliver against a tight timescale.
·          Act Independently and be self motivated
·          Excellent Problem Solving and Customer Service Skills
·          Drive for results
·          Attention to Detail
·          Customer Focus

Off-Campus Date: 03rd September- 2014

Time: 9 AM to 12.30 PM 

Walk in Venue:
RRS College of Engineering and Technology, [www.rrscet.edu.in]
Muthangi, Pathancheru,
Hyderabad – 502 319                            

Contact Person: Aqhil Syed
                **Click Here to Submit Your Resume             
Selection Process:
1. Screening Rounds
2. Aptitude Test
3. Technical, Operations & HR Roun

Documents Required: Two copies of resume, one passport size photograph

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